Frequently Asked Questions



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How do I create a Maids of Boston account?

Easy! Just click the “create account” tab at the upper-right of the hompage then enter your desired username and password. Or simply click here.

Do you service my area?

We service the Boston and surrounding Massachusetts areas to include: Peabody, Salem, Danvers, Cambridge, Worcester, Marlborough, North Reading, and more. Contact Us

What is your refund policy?

If something is not done to your expectations, please let us know. We take any customer unsatisfaction very seriously. Refunds and discounts are handled on a case by case basis. We are happy to do a re-clean if necessary. We will also ask for photos if a discount or refund is requested. Just report the problem to us within 72 hours of your booking!

How do I use my gift card?

Congratualtions on your newly acquired Maids of Boston gift card! Simply enter your coupon (giftcard) code into the booking form as you are creating your booking.  Your final price will automatically change to reflect your coupon balance.  

Where can I get my price?

You can get the exact amount of your booking cost on our booking page. We think waiting around for a quote is time wasted. Get your quote instantly on our booking page without putting any payment information down.

Do you bring your own cleaning supplies?

Absolutely! You will not need anything except running water and working electricity.